Effective Date: October 7, 2024

1. Introduction

DexGen (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and non-personal data we collect. This Privacy Policy explains how we collect, use, and share your information when you visit our website or use our services.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Names, email addresses, payment details (e.g., credit card information), and any other information you provide.
  • Non-Personal Information: Cookies, IP addresses, browser type, device information, and browsing behavior.

3. How We Use Your Information

We use the collected information to:

  • Improve user experience on our website.
  • Provide, maintain, and support our services.
  • Communicate with you, including for marketing and promotional purposes.
  • Analyze user behavior to improve website functionality and performance.

4. Use of Third-Party Services

We use third-party services, such as QuickBooks, for managing financial transactions. QuickBooks may have access to your personal data necessary to process payments and comply with legal obligations.

5. Cookies

We use cookies and similar tracking technologies to:

  • Track and analyze user behavior on our website.
  • Store your preferences for future visits.
  • Improve overall site functionality and performance.

You can manage or block cookies by adjusting your browser settings, but this may impact your experience on our website.

6. Data Retention and Storage

We retain your data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Your data is stored securely in the cloud, in compliance with industry-standard practices.

7. Your Rights

You have the right to access, update, or delete your personal information by logging into your account or contacting us at info@dexgen.com. Please note that there is no option to opt out of data collection, but you may request deletion of your data at any time.

8. Compliance with GDPR and CCPA

We comply with both the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). As such:

  • You have the right to request a copy of your data.
  • You can request that your data be corrected or deleted.
  • We do not sell your personal information to third parties.

For GDPR purposes, DexGen acts as the Data Controller for the personal data we collect from users located in the European Union (EU). For CCPA, California residents may request the deletion of their data or obtain information about how their data is collected, used, and shared.

9. Security Measures

We take your data security seriously. We use encryption to protect your personal information during transmission and ensure that it is stored on secure servers.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make changes, we will notify you via email. We encourage you to review the policy regularly.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@dexgen.com